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0  Children
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Etruria Hall, Festival Way, Etruria
Stoke-On-Trent, England ST1 5BQ
Great Britain

CHECK-IN

3:00 P.M. GMT

Toll Free Reservations (US & Canada Only)

Worldwide Numbers

CHECK-OUT

11:00 A.M. GMT

Hotel Direct Number

CURRENCY

BRITISH POUND (GBP)

Hotel Overview

Stay with us at the 4 Star Best Western Plus Stoke-on-Trent Moat House Hotel, where you are assured of a comfortable visit and great service. Stoke-on-Trent was named UK’s European City of Sport for 2016 and also a year in which we celebrate our 25th birthday. The hotel has historic links to the city's heritage. Etruria Hall - now our dedicated 8-room meetings and events center and a popular Staffordshire wedding venue - was built in 1769 as the home of Josiah Wedgwood, the ‘Father of English Potters’.

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This fabulous Stoke-on-Trent hotel is a great place to stay for families and couples alike. Just a short walk from the hotel, you’ll find Stoke Ski Centre, Water World indoor tropical aqua park and a ten-pin Bowling Alley. The city's business district is close to the hotel, whilst Hanley's shops, theaters, museums and cinemas are on our doorstep.

A little further afield, you can relax in award-winning gardens including Trentham Gardens, Biddulph Grange and The Dorothy Clive Garden. And this Stoke-on-Trent hotel is also nicely located for a day out at the Alton Towers theme park.

Our on-site leisure facilities include an indoor heated pool, sauna, spa pool and air conditioned gym. The smart surroundings, great location and free Wi-Fi also make the hotel convenient for business meetings.

The Best Western Plus Stoke-on-Trent Moat House Hotel is close to the M6 motorway for easy access to the North West and the Midlands. That’s why it makes the perfect base as a place to stay in Stoke-on-Trent.

Hotel Policies

Pet Policy
No pets allowed
TripAdvisor
TRAVELER RATING
 
 
1484 REVIEWS
Excellent
611
Very Good
484
Average
239
Poor
83
Terrible
67
CATEGORIES
Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Latest Reviews

TripAdvisor

Traveler Reviews

“Four night stay”
By tigger449
on 14-Sep-17

I've just spent four nights at this hotel whilst working nearby. I can't comment on the price as this was all handled by work Hotel is starting to show it's age in some areas and my room looked like...

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“Best hotel I've stayed at in a long time”
By Sammycharlie
on 13-Sep-17

Everything about this hotel was fantastic the staff, the hotel itself, the rooms and the spa, food was excellent only thing I'd say is that drinks at the bar we over priced but that's the same in...

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“Amazing wedding ”
By Louise R
on 11-Sep-17

I attended a wedding here on 9th September and what more can I say apart from it was THE MOST FANTASTIC EVENING EVER!!! The staff were amazing, the food was delicious and even though the drinks are a...

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“09/09/17 wedding ”
By antMcmullan-fox
Stoke-on-Trent, United Kingdom on 11-Sep-17

We got married there on the 09/09/17 Awesome service, Melissa, Vickie, James and Lisa the kitchen supervisor all very supportive and well organised, made the day the best day ever, all of our family...

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“Poor value for money”
By stephendN7971TT
Singapore, Singapore on 10-Sep-17

Good location, hotel is showing its age with a need of new decor and modern facilities. We were put in a dirty disabled room, I'm not disabled! The facilities in the room were dates and damaged...

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Hotel Amenities

Hotel

  • Exercise facilities
  • Wireless internet connection in public areas
  • 100% smoke-free hotel
  • Restaurant on-site
  • Breakfast available, nominal fee
  • Cocktail lounge
  • Coffee shop
  • Indoor pool, heated
  • Steam room
  • Hot tub
  • Exercise facility, open from 6:30 a.m. to 9:30 p.m.
  • Stair stepper
  • Stationary bike
  • Treadmill
  • 24-hour front desk
  • Concierge
  • Porterage/bell services
  • Foreign currency exchange
  • Baggage hold
  • Guest laundry
  • Express check in
  • Express check out
  • Late check out after 4:00 p.m. nominal fee until 8:00 p.m., after 8:00 p.m. full room rate.
  • Safe deposit box front desk
  • Shoe shine
  • Barber/beauty shop
  • Business center
  • Computer rental
  • Fax services outgoing nominal fee
  • Fax machine
  • Universal gym
  • Photocopy services
  • Secretarial services
  • Conference services
  • Dataports
  • Courier
  • Banquet facilities
  • Conference facilites
  • Catering
  • Equipment rental
  • Ballroom
  • Banking
  • Air-conditioning
  • Hearing impaired facilities
  • Lift, wheelchair accessible available to 3 floors
  • Parking for the physically challenged, six spaces available
  • Ice/vending machine
  • Elevator access to all floors
  • Free parking, 24-hour
  • Interior corridor
  • Truck/RV parking
  • Higher rates may apply for holidays/special events
  • Free wireless Internet available in public areas; Free in-room wireless Internet access; Free wireless Internet access available in public areas and all guest rooms
  • Wedding services
  • Meeting room
  • Coffee shop
  • Outdoor parking, 24-hour
  • Full breakfast available for 14.95 GBP fee. Time served 7:00 a.m. to 10:30 a.m.
  • Interior corridors
  • Alton Towers tickets available at reduced prices direct from the hotel
  • Civil ceremony license
  • Drinking water
  • Early check in, room must be booked for previous night to secure early check in: Early check out, full accommodation rate
  • Movie rental
  • Dry cleaning services
More Amenities

Room

  • Cable satellite television
  • AM/FM alarm clock
  • Coffee/tea maker
  • Hairdryer
  • Iron, ironing board available
  • Desk/work area
  • Dataports
  • Direct dial telephone
  • Bathrobe available
  • Room service 24 hours
  • Air-conditioning
  • AM/FM radio stereo
  • Complimentary newspaper available
  • Trouser press
  • In-room safe available
  • Wake-up calls
  • Easy chair
  • Adjoining rooms
  • Bidet
  • Electrical outlet at desk
  • Drinking water
  • In-room toiletries
  • Skirt hangers
  • Plugs near mirror

Rooms for the Physically Challenged: 3

  • Bathtub seat
  • Rails in bathroom
  • Wheelchair accessible
  • Raised toilet seat
  • Visual alarm
  • Safety bar in shower
More Amenities
More Amenities

Nearby Attractions