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Best Western Plus Stoke-on-Trent Moat House

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Etruria Hall, Festival Way, Etruria
Stoke-On-Trent, England ST1 5BQ
Great Britain

CHECK-IN

3:00 P.M. GMT

Toll Free Reservations (US & Canada Only)

Worldwide Numbers

CHECK-OUT

11:00 A.M. GMT

Hotel Direct Number

CURRENCY

BRITISH POUND (GBP)

Guest Rooms & Rates

Hotel Overview

Stay with us at the 4 Star Best Western Plus Stoke-on-Trent Moat House Hotel, where you are assured of a comfortable visit and great service. Stoke-on-Trent was named UK’s European City of Sport for 2016 and also a year in which we celebrate our 25th birthday. The hotel has historic links to the city's heritage. Etruria Hall - now our dedicated 8-room meetings and events center and a popular Staffordshire wedding venue - was built in 1769 as the home of Josiah Wedgwood, the ‘Father of English Potters’.

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This fabulous Stoke-on-Trent hotel is a great place to stay for families and couples alike. Just a short walk from the hotel, you’ll find Stoke Ski Centre, Water World indoor tropical aqua park and a ten-pin Bowling Alley. The city's business district is close to the hotel, whilst Hanley's shops, theaters, museums and cinemas are on our doorstep.

A little further afield, you can relax in award-winning gardens including Trentham Gardens, Biddulph Grange and The Dorothy Clive Garden. And this Stoke-on-Trent hotel is also nicely located for a day out at the Alton Towers theme park.

Our on-site leisure facilities include an indoor heated pool, sauna, spa pool and air conditioned gym. The smart surroundings, great location and free Wi-Fi also make the hotel convenient for business meetings.

The Best Western Plus Stoke-on-Trent Moat House Hotel is close to the M6 motorway for easy access to the North West and the Midlands. That’s why it makes the perfect base as a place to stay in Stoke-on-Trent.

Hotel Policies

Pet Policy
No pets allowed
TripAdvisor
TRAVELER RATING
 
 
1458 REVIEWS
Excellent
604
Very Good
478
Average
234
Poor
77
Terrible
65
CATEGORIES
Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Latest Reviews

TripAdvisor

Traveler Reviews

“Nice Family Hotel”
By MADHUKAR K
New Delhi, India on 17-Aug-17

I went here to meet Family - Daughter lives here. This is very good Hotel. Bar in is just No great but the Restaurant serving Dinner and Breakfast services are excellent. We had family dinner here...

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“Great place to stay on a budget”
By TrickyDickie72
Banbury, United Kingdom on 15-Aug-17

Nice hotel great service lovely breakfast no complaints room very clean and tidy. Comfy double bed with clean crispy sheet and a lovely choice of pillows. Nice and quiet on the 3rd floor I will be...

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“A fine stay”
By lilmissh
Newcastle, United Kingdom on 15-Aug-17

We visited this hotel as a family with 2 children and a baby. Hotel was clean and in a good location- few restaurants about, shopping centre etc and waterpark next door however we didn't use this as...

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“family visit”
By shellybluebear192
Norfolk, United Kingdom on 13-Aug-17

Have just returned from a weekend at this hotel, had a great time, we were upgraded to the 4th floor which is adults only, so no screaming kids, the staff were wonderful, happy in their jobs and...

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“No wifi plus poor customer service ”
By Kibo A
on 09-Aug-17

The ladies at front were kind, however the kitchen is quiet bad, meager requests such as heating up food were met with disgruntlement. The wifi in the room was faint to non existent to a point where...

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Hotel Amenities

Hotel

  • Exercise facilities
  • Wireless internet connection in public areas
  • 100% smoke-free hotel
  • Restaurant on-site
  • Breakfast available, nominal fee
  • Cocktail lounge
  • Coffee shop
  • Indoor pool, heated
  • Steam room
  • Hot tub
  • Exercise facility, open from 6:30 a.m. to 9:30 p.m.
  • Stair stepper
  • Stationary bike
  • Treadmill
  • 24-hour front desk
  • Concierge
  • Porterage/bell services
  • Foreign currency exchange
  • Baggage hold
  • Guest laundry
  • Express check in
  • Express check out
  • Late check out after 4:00 p.m. nominal fee until 8:00 p.m., after 8:00 p.m. full room rate.
  • Safe deposit box front desk
  • Shoe shine
  • Barber/beauty shop
  • Business center
  • Computer rental
  • Fax services outgoing nominal fee
  • Fax machine
  • Universal gym
  • Photocopy services
  • Secretarial services
  • Conference services
  • Dataports
  • Courier
  • Banquet facilities
  • Conference facilites
  • Catering
  • Equipment rental
  • Ballroom
  • Banking
  • Air-conditioning
  • Hearing impaired facilities
  • Lift, wheelchair accessible available to 3 floors
  • Parking for the physically challenged, six spaces available
  • Ice/vending machine
  • Elevator access to all floors
  • Free parking, 24-hour
  • Interior corridor
  • Truck/RV parking
  • Higher rates may apply for holidays/special events
  • Free wireless Internet available in public areas; Free in-room wireless Internet access; Free wireless Internet access available in public areas and all guest rooms
  • Wedding services
  • Meeting room
  • Coffee shop
  • Outdoor parking, 24-hour
  • Full breakfast available for 14.95 GBP fee. Time served 7:00 a.m. to 10:30 a.m.
  • Interior corridors
  • Alton Towers tickets available at reduced prices direct from the hotel
  • Civil ceremony license
  • Drinking water
  • Early check in, room must be booked for previous night to secure early check in: Early check out, full accommodation rate
  • Movie rental
  • Dry cleaning services
More Amenities

Room

  • Cable satellite television
  • AM/FM alarm clock
  • Coffee/tea maker
  • Hairdryer
  • Iron, ironing board available
  • Desk/work area
  • Dataports
  • Direct dial telephone
  • Bathrobe available
  • Room service 24 hours
  • Air-conditioning
  • AM/FM radio stereo
  • Complimentary newspaper available
  • Trouser press
  • In-room safe available
  • Wake-up calls
  • Easy chair
  • Adjoining rooms
  • Bidet
  • Electrical outlet at desk
  • Drinking water
  • In-room toiletries
  • Skirt hangers
  • Plugs near mirror

Rooms for the Physically Challenged: 3

  • Bathtub seat
  • Rails in bathroom
  • Wheelchair accessible
  • Raised toilet seat
  • Visual alarm
  • Safety bar in shower
More Amenities
More Amenities

Nearby Attractions