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Because We CareSM 

Cleaning Standards

Industry-Leading Cleaning Standards

Modified Breakfast

Modified Breakfast Service & Selections (varies by hotel)

Low Rate Guarantee

Low Rate Guarantee

Jalan A Yani no 176-178
Surabaya, 60235


Toll Free Reservations (US & Canada Only)

Worldwide Numbers

Hotel Direct Number


2:00 P.M. WIT


12:00 P.M. WIT



Hotel Overview

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Modern, stylish and well-equipped, Best Western Papilio Hotel promises international comfort and cutting-edge facilities at an affordable price. Conveniently located in the southern part of Surabaya, Indonesia’s second largest city, the hotel is just 20 minutes’ drive from Juanda International Airport.

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The sleek tower features all rooms with floor-to-ceiling windows overlooking the city. Guests are offered the convenience of free Wi-Fi and working desks, and corporate travelers can take advantage of a business center and extensive meeting space with state-of-the-art technology.

Unwind in the spa and fitness center, or enjoy a relaxing dip with stunning views at the outdoor pool. There is also a children’s pool for younger guests. Mouth-watering cuisine is served at the Mariposa Restaurant, and the lobby lounge is perfect for a daytime coffee or evening drink.

For guests seeking a convenient, comfortable stay in contemporary surroundings, Best Western Papilio Hotel has it all.


AAA Housekeeping


Hotel Policies

Pet Policy
No pets allowed


Hotel location and the surrounding area

Hotel Amenities


  • Restaurant onsite
  • Full Service Hotel
  • Breakfast available, charge may apply
  • Cocktail lounge, in the lobby area
  • Outdoor pool, on the eighth floor
  • Massage services Please contact Reception for service information.
  • Exercise facility, open from 6:00 a.m. to 9:00 p.m.
  • Elevator
  • Inter corridor
  • 24-hour front desk
  • Porterage/bell services
  • Late check out, between 12:00 p.m. and 3:00 p.m. the cost is an extra 25% from the daily room rate; between 3:00 p.m. and 6:00 p.m. the cost is an extra 50% from the daily room rate; after 6:00 p.m. full daily room charge
  • Doctor on call
  • Free wireless Internet access available in public areas and all guest rooms
  • Business center, Internet access is free of charge but extra nominal fees are charged for other device/equipment please see the Reception Desk Staff for details.
  • Fax services Fax service cost is not fixed as it will based on the country/city guest acquire to send.
  • Fax machine
  • Computer available
  • Photocopy services
  • Audio/visual equipment
  • Conference services
  • Dataports, meeting rooms
  • Courier
  • Shipping
  • Video conferencing
  • Catering
  • Coffee shop
  • Air-conditioning
  • Parking for the physically challenged, 24-hours, complimentary
  • Airport car, complimentary, based upon availability, contact hotel
  • Free parking, 24-hours
  • Higher rates may apply for holidays/special events
  • Storage space, complimentary, 24-hours

Suites: 4

  • Pots/pans/dishes
More Amenities


  • Cable or satellite television, color, remote control
  • In-room movies
  • DVD player available, only in the Suite room type
  • AM/FM alarm clock
  • AM/FM radio stereo
  • Coffee/tea maker
  • Microwave available
  • Refrigerator
  • Hairdryer
  • Desk/work area, electrical outlet at desk level
  • Dataports, complimentary, wireless provided by First Media
  • High-speed Internet access
  • Direct dial telephone
  • Two line phone available
  • Mini-bar, drinks and snacks available for a nominal fee, this includes chocolate and soft drinks
  • Bathrobe available
  • Room service 24 hours
  • Air-conditioning
  • Complimentary newspaper
  • In-room safe, make your own code
  • Bathroom phone available
  • Wake-up calls
  • Adjoining rooms available
  • Crib, available complimentary
  • City or Pool View, based on request and availability
  • Electric Kettle, helping guest to make their coffee and tea
  • Rollaway, available 300,000 IDR

Rooms for the Physically Challenged: 1

  • Physically challenged rooms/facilities available
  • Rails in bathroom available
  • Wheelchair accessible available
  • Raised toilet with grab bars available
  • Knock lights available
  • Safety bar in shower available
  • Walk-in shower available
  • Emergency alerting lighting
  • Extra wide doors in bathrooms
  • Access ramps
More Amenities
More Amenities

Nearby Attractions

Area Business

  • 1 kilometer(s) from JX-International, Jatim Expo is the biggest convention hall in Surabaya and regularly hosts government events, job fairs, property expos and more.
  • 1 kilometer(s) from Graha Pena, Graha Pena is one of the tallest buildings in Surabaya and houses the offices of many companies, as well as space for events. A 24-hour fast food restaurant is located close to Graha Pena.


  • 17 kilometer(s) from Surabaya City Hall, located at Taman Surya Street 1. It was built in the Dutch colonial era and has since been complemented by a more modern building, built by the Indonesian government. The City Hall is the center of municipal administration in Surabaya.
  • 20 kilometer(s) from Tanggulangin Leather Industry District, is the center of Surabaya’s leather industry, producing bags, luggage and other products. This industry began in 1939, when local craftsmen started making bags in the area, and it has flourished ever since.


  • Hotel Restaurant on premises Mariposa Restaurant, cafe, Breakfast Room, open for: breakfast, open 6:00 a.m. to 10:00 a.m. for coffee, tea, roll, pastry or other baked good
  • 2 kilometer(s) from Primarasa Restaurant, full service, Steak House, open for: lunch, dinner, the recommended menu is Ayam Bakar, the most favorite menu by travelers on TripAdvisor®.
  • 5 kilometer(s) from Handayani Restaurant, full service, Chinese, open for: lunch, dinner, their recommended menu is traditional food. But, they still provide Chinese Food and Sea Food.


  • 2 kilometer(s) from Petra Christian University, a private Christian university in Surabaya, Indonesia, established in 1961. It has about 9,900 students and 6 faculties.
  • 1 kilometer(s) from Universitas Bhayangkara, Bhayangkara University is a East Java Brasa Bhakti University

Nearby Cities

  • 15 kilometer(s) from Sidoarjo Regency, Sidoarjo Regency is bordered by Surabaya city and Gresik Regency to the north, by Pasuruan Regency to the south, by Mojokerto Regency to the west and by the Madura Strait to the east.
  • 89 kilometer(s) from Malang, Malang is the second largest city in East Java province, Indonesia. It has a history dating back to the ancient Mataram Kingdom. During the period of Dutch colonization, it was a popular destination


  • 1 kilometer(s) from Surabaya Carnival Night, is a modern playing park. The entry fee is cheap, but you must pay for each game. This place is open 4:00 p.m. to 12:00 a.m. The best time to visit is a work day, at 8:00 p.m.
  • 2 kilometer(s) from Surabaya Zoo, was established by decree of the Governor General of the Netherlands East Indies on 31 Agustus 1916 as Soerabaiasche Planten-en Dierentuin on the merit of the journalist H. F. K. Kommer who had the hobby of collecting animals. From 1939 until now, the size of the zoo has expanded to 15 hectares.


  • 1 kilometer(s) from City of Tomorrow, located on the hotel's right side. Just 5 minutes by car and has a lot of restaurants and apartments.
  • 1.5 kilometer(s) from Royal Plaza, Royal Plaza located on the left side of Hotel. Department store, supermarket, and also restaurant available there.


  • 7 kilometer(s) from Juanda International Airport
  • 161 kilometer(s) from Abdul Rachman Saleh Airport
  • 4.2 kilometer(s) from Purabaya Bus Station
  • 3 kilometer(s) from Waru Train Station
  • 3 kilometer(s) from Surabaya