Because We CareSM - Our COVID-19 Response and Policies

Cleaning Standards

Industry-Leading Cleaning Standards

Modified Breakfast

Modified Breakfast service & selections to start your day (varies by hotel)

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Elite Members retain status through January 31, 2022

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Please Be Advised:  Familiarize yourself with local regulations and travel restrictions that may impact your ability to stay at this hotel. Please contact the hotel if you have any questions.

1 4th Street
Troy, New York 12180-3225
United States


Toll Free Reservations (US & Canada Only)

Worldwide Numbers

Hotel Direct Number


3:00 P.M. EST


11:00 A.M. EST



Hotel Overview

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Our award-winning hotel is located 0.4 miles from Rensselaer Polytechnic Institute (RPI) and at the center of historic downtown Troy, NY. The Best Western Plus® Franklin Square Inn Troy/Albany offers comfort and convenience within a short distance of all the major Albany, NY attractions.

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Troy, NY is where the Hudson River meets the Erie Canal. The one-time shipping center is no longer an industrial powerhouse - but architectural reminders of its glory days remain. Federal-style estates, industrial-era factories, Georgian brownstones, and 20th century bungalows lend a sense of history to leafy neighborhoods and cafe-lined waterfront.

Stay at the Best Western Plus® Franklin Square Inn Troy/Albany as you visit historic Troy, NY, tour RPI, or attend your next wedding or event at one of our two luxurious ballrooms;the Franklin Plaza and Franklin Terrace.

We look forward to having you with us!


AAA Housekeeping


Hotel Policies

Pet Policy
We are pet friendly and allow up to two dogs in a rented room. The size limit for any one dog shall be 80 pounds. Other pet types (e.g. cats) may be allowed upon the hotel’s approval prior to arrival. Pet rate is $30 per day.


Hotel location and the surrounding area

Hotel Reviews


Sleep Quality

Hotel Amenities


  • Exercise facilities
  • Wireless internet connection in public areas
  • 100% smoke-free hotel
  • Complimentary breakfast
  • Complimentary full hot breakfast, Choice of eggs, hot breakfast meat, waffles, potatoes, breads, cereals, pastries, oatmeal, yogurt, fresh fruit, juice, coffee, espresso and tea.
  • Exercise facility, 24 Hour Equipment replaced in 2013.
  • Weight lifting equipment
  • Universal gym
  • Stair stepper
  • Stationary bike
  • Treadmill
  • Elevator,
  • Inter corridor
  • 24-hour front desk
  • Concierge
  • Laundromat
  • Express check in
  • Express check out
  • Late check out, upon availability
  • Cable or satellite television, free HBO® and On Demand
  • Free wireless internet available in public areas; Free in-room wireless internet access; Free wireless internet access available in public areas and all guest rooms
  • Staffed Business center, 24 hours
  • Network/Internet printing
  • Fax services, free
  • Fax machine
  • Computer available
  • Computer modem hookups
  • Photocopy, nominal fee
  • Free copy services
  • Photocopy machine
  • Conference services
  • Dataports
  • Shipping
  • Mail services mail drop and postage
  • Wedding services Franklin Plaza and Franklin Terrace Ballrooms
  • Meeting facilities
  • Conference facilities
  • Catering
  • Convenience store/Sundry Sundry vending machine Complimentary sundry items available at front desk
  • Air-conditioning
  • Physically challenged services, portable shower bench
  • Hearing impaired services, TDD phones, visual alarms
  • Physically challenged facilities, ramps, grab bars, wide doorways
  • Elevator, wheelchair accessible
  • Parking for the physically challenged west entrance
  • Ice/vending machines
  • Free parking, well lit, level lot
  • Outdoor parking, well lit, level lot
  • Truck/RV parking, 24-hour notice
  • Higher rates may apply for holidays/special events
  • Storage space
  • Power converters for international guests

Public Space ADA Accessible Features:

  • Accessible parking spaces and signage (car and van)
  • Accessible parking space that is 96-inches wide with an appropriate access aisle
  • An accessible route that allows for approaching and entering the hotel
  • An accessible lobby entrance door
  • Interior routes to public spaces that do not have abrupt level changes
  • Room signage: 60-inches to sign center above finished floor
  • Accessible table in eating area
  • The eating area has self-service shelves and dispensing devices within reach range
  • Public restrooms accessible

Guest Room Communication Assist Features:

  • Closed-caption televisions
  • Visual notification devices for telephones
  • Telephones have volume control
  • Visual fire alarms
  • Visual smoke alarms
More Amenities


  • Cable or satellite television, 32-inch flat screen television
  • In-room movies
  • AM/FM alarm clock
  • AM/FM radio stereo
  • Coffee/tea maker
  • Microwave available upon request
  • Refrigerator
  • Hairdryer, located in closet
  • Iron, ironing board, located in closet
  • Desk/work area
  • Free Wireless Dataports in all rooms
  • High-speed Internet access,
  • Direct dial telephone
  • Speaker phone available
  • Two line phone available
  • Voice mail
  • Free local calls under 30 minutes
  • Air-conditioning
  • Complimentary newspaper available upon request
  • Wake-up calls
  • Easy chair
  • Sofabed available
  • Spa available in luxury suites
  • Adjoining rooms available
  • Crib available
  • River view in some rooms
  • Rollaway bed available

Rooms for the Physically Challenged: 4

  • Physically challenged rooms/facilities available
  • Bathtub seat available
  • Rails in bathroom available
  • Wheelchair accessible available
  • Raised toilet with grab bars available
  • Visual alarm available
  • Knock lights available
  • Safety bar in shower
  • Walk-in shower available
  • Emergency alerting lighting
  • Extra wide doors in bathrooms
  • Lowered vanity areas
  • Access ramps
  • Property meets ADA of 1990 (US hotels only)

Guest Room Mobility Accessible Features:

  • Accessible doors and doorways (at least 32-inches of clear width passage)
  • Accessible bathrooms and features, including shower/tub
  • Accessible room controls (e.g. HVAC and lighting)
  • Accessible clear floor space
More Amenities
More Amenities

Nearby Attractions

Area Business

  • 4.50 mile(s) from Rensselaer Technology Park, operated by Rensselaer Polytechnic Institute. The park has over 70 tenants representing a diverse range of technologies and employing over 2,400 people.
  • 0.50 mile(s) from Watervielt Arsenal, civilian and military complex
  • 0.50 mile(s) from Hedley Place, office complex
  • 0.50 mile(s) from NYS Department of Health, government agency
  • 0.50 mile(s) from Rensselaer County Court, courthouse
  • 0 mile(s) from Social Security Office, government office
  • 0.50 mile(s) from Evident Technologies, nanotechnology company
  • 0.50 mile(s) from Flanagan Square, office complex
  • 0.50 mile(s) from L & P Media, Internet marketing company
  • 0.50 mile(s) from Commission on Economic Op
  • 1.00 mile(s) from Mcloughlin /Mason Funeral, funeral home
  • 1.00 mile(s) from Bryce Funeral, funeral home
  • 1.00 mile(s) from St. Mary's Hospital, Seton Health
  • 1.00 mile(s) from Samaritan Hospital


  • 0.10 mile(s) from Flag Day Parade, the largest parade in the nation in honor of the American flag
  • 0.10 mile(s) from Revolution Hall, popular music venue for nationally renowned artists
  • 0.20 mile(s) from The Art Center, one of the Capital Region's most popular art galleries and art instruction studios
  • 0.40 mile(s) from Troy Music Hall, popular music venue for nationally renowned artists
  • 25.00 mile(s) from Saratoga Race Track, renowned thoroughbred horse racing track


  • Across the street from Dinosaur Bar-B-Que, full service, American, open for: lunch, dinner, excellent selection of house-smoked BBQ and signature sauces. Live music Thursday nights.
  • 0.20 mile(s) from Brown's Brewing Co, full service, American, open for: lunch, dinner, microbrewery and restaurant
  • 0.10 mile(s) from Jose Malone's, full service, Mexican, open for: dinner, Irish Mexican fusion restaurant. Fresh Mexican food and great margaritas. Vegitarian and gluten free available. Closed Sunday and Monday.
  • 0.20 mile(s) from River Street Cafe, full service, American, open for: dinner, upscale Americana cuisine, reservations recommended. Closed Sunday.
  • 0.30 mile(s) from Lo Porto Ristorante, full service, Italian, open for: lunch, dinner, authentic fine Italian eatery, great wine list, closed Sunday
  • 0.3 mile(s) from The Greek House, cafe, Greek, open for: lunch, dinner, authentic, fresh and delicious Greek cuisine. Closed Sunday.
  • 0.30 mile(s) from Sushi King, full service, Chinese, open for: lunch, dinner Chinese/Japanese restaurant with a full sushi bar. Free delivery and closed Sunday.
  • 0.30 mile(s) from Shalimar, full service, Indian, open for: lunch, dinner, authentic Pakistani-Indian cuisine. Closed Sunday.
  • 0.40 mile(s) from Daisy Baker's, full service, Steak House, open for: lunch, dinner, steak, seafood, excellent spirits, closed Sunday
  • 0.50 mile(s) from Defazios Pizzeria, full service, Italian, open for: lunch, dinner, wood fired pizza and homemade pasta. Whole wheat and gluten free crusts and pastas available. BYOB, cash only. Closed Sunday.
  • Adjacent to Ryan's Wake, bar/lounge, American, open for: lunch, dinner, pub food, closed Sunday
  • 0.70 mile(s) from Red Front, full service, Italian, open for: lunch, dinner, Italian eatery. Closed Monday and free delivery.
  • 3.0 mile(s) from Ali Baba, full service, Mediterranean, open for: lunch, dinner, Mediterranean food and great lavaash bread.
  • 0.4 mile(s) from Illium Cafe, cafe, international, open for: breakfast, lunch, dinner, gourmet sandwiches, soups, salads and fresh pastries
  • 0.6 mile(s) from Beirut Restaurant, cafe, Mediterranean, open for: lunch, dinner
  • 0.1 mile(s) from D P Dough, full service, international, open for: breakfast, lunch, dinner, calzones, free delivery, open late
  • 0.3 mile(s) from Manory's, full service, American, open for: breakfast, lunch, dinner, diner serving breakfast all day with lunch and dinner. Oldest restaurant in Troy.
  • 1.0 mile(s) from Patricellis Deli, deli, Italian, open for: lunch, dinner, Italian deli and eatery
  • 0.3 mile(s) from The Placid Baker, cafe, American, open for: breakfast, lunch, this bakery utilizes local and organic ingredients. Closed Sunday and Monday.
  • 2.0 mile(s) from The Plum Blossom, full service, Chinese, open for: lunch, dinner, no delivery
  • 0.1 mile(s) from Spillin' the Beans Coffee, coffee shop, American, open for: breakfast, lunch, fresh roasted coffee & espresso, full homemade breakfast and lunch menus, fresh baked goods
  • 0.1 mile(s) from Bombers Burrito Bar, bar/lounge, Tex-Mex, open for: lunch, dinner, giant burritos, award winning wings, full service bar
  • 0.1 mile(s) from Confectionery & Wine Bar, bar/lounge, American, open for: dinner, wine, cheese, coffee & confections
  • 0.2 mile(s) from Finnbar's Pub, bar/lounge, international, open for: lunch, dinner, Irish pub and ale house
  • 0.3 mile(s) from Footsie Magoos, bar/lounge, American, open for: dinner, bar


  • 0.40 mile(s) from Rensselaer Polytechnic Intitute, is a private research university located in Troy, NY. For almost two centuries, Rensselaer has maintained its reputation for providing an undergraduate education of undisputed intellectual rigor based on educational innovation in the laboratory, classroom and studio.
  • 2.20 mile(s) from Emma Willard School, honoring its founder’s vision, Emma Willard School proudly fosters in each young woman a love of learning, the habits of an intellectual life, and the character, moral strength, and qualities of leadership to serve and shape her world. In 1814, educator Emma Hart Willard revolutionized education by envisioning a world where girls had the same opportunities as their brothers. The School she founded in 1814 remains vibrantly true to her vision.
  • 0.40 mile(s) from Russell Sage College, was founded in Troy, New York, in 1916 and is a comprehensive four-year college for women offering bachelor's degrees in the liberal arts and sciences as well as selected professional fields. Russell Sage bachelor's degrees typically lead to further study and more than 50% of graduates each year pursue advanced degrees.
  • 2.00 mile(s) from Hudson Valley Community College, serves approximately 13,000 students each semester and offers more than 75 degree and certificate programs through its four schools: business; engineering & industrial technologies; health sciences; and liberal arts and sciences. 21 degree and certificates are offered in an online format.
  • 4.00 mile(s) from Siena College
  • 6.00 mile(s) from University at Albany, State university
  • 9.00 mile(s) from Excelsior College
  • 10.00 mile(s) from Union College
  • 25.00 mile(s) from Skidmore College

Nearby Cities

  • 5.00 mile(s) from Albany
  • 154 mile(s) from New York City
  • 160 mile(s) from Boston, MA
  • 20.00 mile(s) from Saratoga
  • 45.00 mile(s) from Lake George
  • 25.00 mile(s) from Bennington, VT
  • 64.00 mile(s) from Poughkeepsie
  • 25.00 mile(s) from Hudson
  • 10.00 mile(s) from Clifton Park
  • 10.00 mile(s) from Schenectady
  • 4.00 mile(s) from Latham
  • 10.00 mile(s) from Delmar
  • 20.00 mile(s) from Rotterdam
  • 1.00 mile(s) from Green Island
  • 25.00 mile(s) from Malta
  • 25.00 mile(s) from Ravena
  • 1.00 mile(s) from Watervliet
  • 40.00 mile(s) from Lee, MA
  • 69.00 mile(s) from Plattsburgh
  • 1.00 mile(s) from Cohoes
  • 4.00 mile(s) from East Greenbush
  • 4.00 mile(s) from Loudonville
  • 4.00 mile(s) from Colonie
  • 5.00 mile(s) from Rensselaer
  • 5.00 mile(s) from Niskyuna


  • 0.10 mile(s) from Hudson River, boating, fishing, scenic walkway, outdoor River Festival, and riverfront park
  • 0.1 mile(s) from Troy Waterfront Farmers M, Every Saturday, more than 80 food growers, bakers, chefs and artisans gather to offer the Capital Region's freshest and finest!
  • 2.5 mile(s) from Joseph L. Bruno Stadium, It is the home field of the Tri-City Valley Cats minor league baseball team.
  • 0.5 mile(s) from Captain JP Cruise Line, Fully equipped to handle any occasion, from private parties, proms and weddings to quiet morning brunch cruises to trips to New York City, The Captain J.P. Cruise Line is your ticket to an entertaining morning, afternoon or evening.
  • 0.4 mile(s) from EMPAC at RPI, EMPAC—The Curtis R. Priem Experimental Media and Performing Arts Center, hosts artists and researchers to create new work and present events which ask you to join the quest for new perspectives.


  • 0.50 mile(s) from River Street Antique District, 25 antique stores
  • 0.30 mile(s) from Troy Farmers Market, weekly farmers market featuring fresh produce, and homemade food, flowers, and crafts
  • 1.00 mile(s) from Hoosick Street Corridor, Walmart, Big Lots, Save-A-Lot, Price Chopper
  • 5.00 mile(s) from Latham Farms/Circle Mall, Home Depot, Lowes, movie theater, JCPenney
  • 7.00 mile(s) from Colonie Center Mall, Boscov's, Macy's, L.L. Bean, Barnes and Noble, movies
  • 8.00 mile(s) from Crossgates Mall, JCPenney, Sears, Macy's, Coach, William Sonoma, Banana Republic, J. Crew, Barnes and Noble, movies


  • 7.00 mile(s) from Albany International Airport
  • 180 mile(s) from John F Kennedy International Airport
  • 0.01 mile(s) from Capital District Transportation Authority, there are multiple bus lines running on the same block as our property.
  • 7.00 mile(s) from Albany-Rensselaer Rail Station, the train station is located across the river in the city of Rensselaer
  • 7.00 mile(s) from Albany NY