Vienna Hotel| Best Western Premier Kaiserhof Wien | Vienna, Austria


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0  Children
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Frankenberggasse 10
Vienna, 1040


3:00 P.M. CET

Toll Free Reservations (US & Canada Only)

Worldwide Numbers


12:00 P.M. CET

Hotel Direct Number



Hotel Overview

In tune with the times, anchored in tradition. Simply authentic & from the heart! - The Best Western Premier Kaiserhof Wien is located in a quiet area close to the historical heart of Vienna, only a few minutes walking distance from the magnificent Ringstrasse and Vienna State Opera, as well as fine restaurants, bars and cafes. Our naturally friendly staff, top quality service and loving attention to detail lend the hotel a uniquely comfortable and relaxing ambience. You will experience the traditional and modern combined with Austrian charm!

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Best Western Premier Kaiserhof Wien runs as a non-smoking hotel!

The hotel's 74 warmly decorated rooms and suites represent a stylish blend of turn-of-the-century architecture and modern amenities. Our comfortable, air conditioned rooms offer free WLAN, docking stations for external media, tea & coffee maker and are appointed with fine decorating fabrics, exquisite furniture and high-quality Kaiserhof beds. The hotel also offers romantic rooms, elegant junior suites and suites, as well as anti-allergy rooms. The elegant, tranquil Kaiserhof bar is an inviting place to relax and enjoy company within a cultivated atmosphere, especially after a long day of sightseeing or business meetings.

Our seminar facilities offer lots of daylight and are separate from the hotel's regular operations, yet are still very close by right across the street in our stylish annex inside a turn-of-the-century building. It's a fine address for exquisite receptions, vernissages and seminars up to 80 persons. And during your seminar or event, we will provide you with a contact person to tend to your every need. So plan your next seminar in Vienna, and enjoy the central location and private atmosphere of the Best Western Premier Kaiserhof Wien seminar facilities. The hotel has been certificated with Green Globe and ECARF.

Hotel Policies

Pet Policy
Pets allowed with restrictions. 15.00 EUR per day, only dogs (middle size).
Very Good
Sleep Quality

Latest Reviews


Traveler Reviews

“Fabulous stay at The Kaiserhof Wein”
By Jocelyn M
Abbots Langley, United Kingdom on 10-Dec-17

Just returned from a short Winter break at this fabulous hotel booked through BA. The Staff at all levels were so helpful and polite. Great team work. The accommodation/restaurant is first class. The...

“Perfect base for a short visit ”
By londontmar
London on 09-Dec-17

Stayed with my mum and sister for 2 nights in a double room with extra bed. The room was a good size, with three ‘proper’ beds and very clean. The staff were amazingly friendly and very...

“Cozy Hotel”
By Natasha B
Ra'anana, Israel on 08-Dec-17

We stayed at this hotel for a week. Our room was on the 5th floor overlooking the roofs. It seems to me that in this case better to ask for a lower floor (3th or 4th maybe), so that the view was at...

“Wonderful stay”
By Susi D
Greater London, United Kingdom on 08-Dec-17

We stayed two nights here and were impressed by the service, staff and the room. We were greeted by a very friendly agent who checked us in very quickly and even made a dinner reservation for a local...

By oborozuki
San Carlos, CA on 07-Dec-17

Over many years of travel my wife and I have stayed in a hand full of fine hotels but the Best Western Premier Kaiserhof in Vienna is truly one of a kind. The rooms are luxurious, beautifully...


Hotel Amenities


  • Wireless internet connection in public areas
  • 100% smoke-free hotel
  • Restaurant nearby
  • Complimentary full breakfast, the excellent Kaiserhof breakfast buffet is known throughout Vienna for its rich variety and outstanding quality - as well as for the lactose & gluten free products. Certificated by ECARF.
  • Complimentary breakfast
  • Guest laundry
  • Dry cleaning
  • Concierge
  • Elevator
  • Cocktail lounge Kaiserhof Bar - the elegant, tranquil hotel bar is an inviting place to relax and enjoy company within a cultivated atmosphere, especially after a long day of sightseeing or business meetings - and also offers small Viennese specialties to eat.
  • Sightseeing tours
  • Local shuttle, service, on request
  • Steam room
  • Meeting facilites
  • Fax services
  • Spa
  • Photocopy services
  • Inter corridor
  • 24-hour front desk
  • Multilingual staff, (English, German, Italian, Spanish, French, Russian)
  • Porterage/bell services
  • Foreign currency exchange
  • Safe deposit box free of charge
  • Doctor on call
  • Dietician Gluten and lactose free products at the breakfast buffet. Certified with ECARF
  • Shoe shine shoe shine machine
  • Shoe shine machine
  • Free wireless internet available in public areas; Free in-room wireless internet access; Free wireless internet access available in public areas and all guest rooms
  • Theater ticket desk
  • Coffee shop, enjoy Viennese coffee specialities at the Kaiserhof Bar, as well as the famous Kaiserhof-cake.
  • Air-conditioning
  • Valet parking, daily 20.50 Euro, nominal fee
  • Garage parking Valet Parking, nominal fee
  • Paid parking, 20.50 EUR, Valet Parking, nominal fee
  • Higher rates may apply for holidays/special events
  • Allergy-friendly rooms
  • Storage space available
  • Complimentary newspaper, available in lobby
  • Ticket purchase to local events
More Amenities


  • Rooms: All rooms are with bath/shower/WC, mini bar,safe, satellite television, cable tv and SKY channels, hair dryer, electronic key cards and broadband Internet access. Our extra-tall guests (six feet two inches and over) can look forward to a comfortable night sleep in extra long beds.
  • Suites: The suites and junior suites found here are for guests who prefer the very best. These spacious rooms leave nothing to be desired. Enjoy the ultimate in comfort in these bright, modern suites.
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Nearby Attractions