Vienna Hotel| Best Western Premier Kaiserhof Wien | Vienna, Austria


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0  Children
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Frankenberggasse 10
Vienna, 1040


3:00 P.M. CET

Toll Free Reservations (US & Canada Only)

Worldwide Numbers


12:00 P.M. CET

Hotel Direct Number



Hotel Overview

In tune with the times, anchored in tradition. Simply authentic & from the heart! - The Best Western Premier Kaiserhof Wien is located in a quiet area close to the historical heart of Vienna, only a few minutes walking distance from the magnificent Ringstrasse and Vienna State Opera, as well as fine restaurants, bars and cafes. Our naturally friendly staff, top quality service and loving attention to detail lend the hotel a uniquely comfortable and relaxing ambience. You will experience the traditional and modern combined with Austrian charm!

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Best Western Premier Kaiserhof Wien runs as a non-smoking hotel!

The hotel's 74 warmly decorated rooms and suites represent a stylish blend of turn-of-the-century architecture and modern amenities. Our comfortable, air conditioned rooms offer free WLAN, docking stations for external media, tea & coffee maker and are appointed with fine decorating fabrics, exquisite furniture and high-quality Kaiserhof beds. The hotel also offers romantic rooms, elegant junior suites and suites, as well as anti-allergy rooms. The elegant, tranquil Kaiserhof bar is an inviting place to relax and enjoy company within a cultivated atmosphere, especially after a long day of sightseeing or business meetings.

Our seminar facilities offer lots of daylight and are separate from the hotel's regular operations, yet are still very close by right across the street in our stylish annex inside a turn-of-the-century building. It's a fine address for exquisite receptions, vernissages and seminars up to 80 persons. And during your seminar or event, we will provide you with a contact person to tend to your every need. So plan your next seminar in Vienna, and enjoy the central location and private atmosphere of the Best Western Premier Kaiserhof Wien seminar facilities. The hotel has been certificated with Green Globe and ECARF.

Hotel Policies

Pet Policy
Pets allowed with restrictions. 15.00 EUR per day, only dogs (middle size).
Very Good
Sleep Quality

Latest Reviews


Traveler Reviews

“Rough start but only better after that”
By Cindy B
on 17-Oct-17

The desk manager was having a rough time when we first arrived - multiple people approaching him at once - and he seemed overwhelmed. I waited my turn even though other guests kept cutting in front...

“Quiet Hotel”
By dandan444
Dubai, United Arab Emirates on 16-Oct-17

The hotel is in a very quiet and peaceful area. It's not exactly in the city center but just a short walk away. The staff is extremely friendly and helpful. The room is clean.. the breakfast is one...

“Wonderful Hotel and Staff!”
By Susan E
East Preston, United Kingdom on 15-Oct-17

We arrived on Tuesday afternoon 10th Oct to be greeted by I think the office manager? We immediately felt valued and very welcomed!. We were given a lovely room with plenty of space. The rooms and...

“One of the best hotels in the world!!!”
By Mariholzer
Vienna, Austria on 11-Oct-17

This is one of my best hotel experiences I ever had! Amazing rooms with wonderful view and luxurious lobby area. The rooms are always clean and refreshed. Very fast room service and very delicous...

“This is truly a five star hotel!”
By Robert R
Carrollton, United States on 10-Oct-17

This wonderful hotel, located just a few kilometers from the heart of Vienna was the hotel find of a lifetime. Classic old world beauty, comfortable, spacious rooms, personalized greeting on...


Hotel Amenities


  • Wireless internet connection in public areas
  • 100% smoke-free hotel
  • Restaurant nearby
  • Complimentary full breakfast, the excellent Kaiserhof breakfast buffet is known throughout Vienna for its rich variety and outstanding quality - as well as for the lactose & gluten free products. Certificated by ECARF.
  • Complimentary breakfast
  • Guest laundry
  • Dry cleaning
  • Concierge
  • Elevator
  • Cocktail lounge Kaiserhof Bar - the elegant, tranquil hotel bar is an inviting place to relax and enjoy company within a cultivated atmosphere, especially after a long day of sightseeing or business meetings - and also offers small Viennese specialties to eat.
  • Sightseeing tours
  • Local shuttle, service, on request
  • Steam room
  • Meeting facilites
  • Fax services
  • Spa
  • Photocopy services
  • Inter corridor
  • 24-hour front desk
  • Multilingual staff, (English, German, Italian, Spanish, French, Russian)
  • Porterage/bell services
  • Foreign currency exchange
  • Safe deposit box free of charge
  • Doctor on call
  • Dietician Gluten and lactose free products at the breakfast buffet. Certified with ECARF
  • Shoe shine shoe shine machine
  • Shoe shine machine
  • Free wireless internet available in public areas; Free in-room wireless internet access; Free wireless internet access available in public areas and all guest rooms
  • Theater ticket desk
  • Coffee shop, enjoy Viennese coffee specialities at the Kaiserhof Bar, as well as the famous Kaiserhof-cake.
  • Air-conditioning
  • Valet parking, daily 20.50 Euro, nominal fee
  • Garage parking Valet Parking, nominal fee
  • Paid parking, 20.50 EUR, Valet Parking, nominal fee
  • Higher rates may apply for holidays/special events
  • Allergy-friendly rooms
  • Storage space available
  • Complimentary newspaper, available in lobby
  • Ticket purchase to local events
More Amenities


  • Rooms: All rooms are with bath/shower/WC, mini bar,safe, satellite television, cable tv and SKY channels, hair dryer, electronic key cards and broadband Internet access. Our extra-tall guests (six feet two inches and over) can look forward to a comfortable night sleep in extra long beds.
  • Suites: The suites and junior suites found here are for guests who prefer the very best. These spacious rooms leave nothing to be desired. Enjoy the ultimate in comfort in these bright, modern suites.
More Amenities
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Nearby Attractions