Because We CareSM - Our COVID-19 Response and Policies

Cleaning Standards

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Modified Breakfast

Modified Breakfast service & selections to start your day (varies by hotel)

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Please Be Advised:  Familiarize yourself with local regulations and travel restrictions that may impact your ability to stay at this hotel. Please contact the hotel if you have any questions.

130 Shiloh Trl
Waynesville, North Carolina 28786-9007
United States


Toll Free Reservations (US & Canada Only)

Worldwide Numbers

Hotel Direct Number


4:00 P.M. EST


11:00 A.M. EST



Hotel Overview

Discover this quaint Waynesville, North Carolina hotel offering breathtaking views of the Great Smoky Mountains and convenient access to a variety of key area attractions. Welcome to the Best Western Smoky Mountain Inn where guests will experience a quiet atmosphere, friendly customer service and convenient access to a variety of local attractions. Located near the Great Smoky Mountain National Park in western North Carolina, this Waynesville hotel offers 58 well-appointed guest rooms. Each room features cable satellite television with HBO® and high-speed internet access for guests convenience. Hotel guests are welcome to a complimentary continental breakfast each morning before taking a refreshing dip in the outdoor swimming pool. This North Carolina hotel also features business services. The Best Western Smoky Mountain Inn offers convenient access to a variety of shopping and dining in downtown Waynesville, just two miles away. Hotel guests will enjoy a quick day trip to visit some of nature's most beautiful creations such as the Blue Ridge Parkway and the Great Smoky Mountains National Park, less than 40 miles away. Waynesville is an outdoorsman's playground offering convenient access to hiking, golfing, horseback riding, skiing and white water rafting. Visitors will also enjoy mining for gems at a local mine, taking a ride on the Great Smoky Mountain Railroad or taking a tour of the historic Biltmore House. Guests will also enjoy the many events taking place in Waynesville throughout the year such as the Church Street Arts & Crafts Fair, Folkmoot USA, the Apple Harvest Festival and more. The friendly, helpful staff at the Best Western Smoky Mountain Inn is ready to ensure a fun-filled memorable stay in Waynesville, North Carolina. Make a reservation today and save! Restrictions apply to local Residents. Please contact the hotel directly for more information.


AAA Housekeeping


Hotel Policies

Pet Policy
No pets allowed


Hotel location and the surrounding area

Hotel Amenities


  • 100% smoke-free hotel
  • Complimentary continental breakfast, for the safety of our guests we are only offering Grab and Go breakfast at this time
  • Outdoor pool
  • Complimentary breakfast
  • Safe deposit box
  • Free parking
  • Fax services
  • Photocopy serivces
  • 24-hour front desk
  • Exter corridor
  • Cable or satellite television, with HBO®
  • Free wireless Internet available in public areas; Free in-room wireless Internet access; Free wireless Internet access available in public areas and all guest rooms; All guest rooms are hardwired and offer free wireless Internet access; All guest rooms are hardwired for Internet access
  • Business center, 24-hours complimentary
  • Printer available
  • Fax machine
  • Computer modem hookups
  • Photocopy, nominal fee
  • Photocopy machine
  • Dataports
  • Air-conditioning
  • Hearing impaired services, hearing impaired kit available upon request includes VibeAlert alarm clock, door knocker 125, inline amplifier, telephone signaler and portaview.
  • Physically challenged facilities, outdoor pool lift
  • Parking for the physically challenged
  • Ice/vending machines
  • Higher rates may apply for holidays/special events
  • Breath taking view
  • Complimentary newspaper
  • High-speed Internet access
  • Complimentary computer for guest use
  • Updated lobby
  • Walking trail
  • Outside benches and swing
  • Basketball goal with ball

Public Space ADA Accessible Features:

  • Accessible parking spaces and signage (car and van)
  • An accessible route that allows for approaching and entering the hotel
  • An accessible lobby entrance door
  • Room signage: 60-inches to sign center above finished floor
  • Accessible table in eating area

Guest Room Communication Assist Features:

  • Closed-caption televisions
  • Telephones have volume control
More Amenities


  • Cable satellite television 49-inch HDTV's with HBO®
  • Dataports
  • High speed Internet access
  • Air-conditioning, self controlled
  • Microwave
  • Refrigerator, mini
  • AM/FM alarm clock
  • Coffee-tea maker, single cup maker
  • Hairdryer
  • Iron, ironing board
  • Free local calls under 30 minutes
  • Adjoining rooms available
  • AM/FM radio stereo
  • Direct dial telephone
  • In-room safe available
  • Wake-up calls
  • Mountain view

Rooms for the Physically Challenged: 3

  • Bathtub seat
  • Rails in bathroom
  • Wheelchair accessible
  • Closed-caption TV
  • Raised toilet with grab bars
  • Safety bar in shower
  • Extra wide doors in bathrooms
  • Lowered vanity areas
  • Access ramps
  • Property meets ADA of 1990 (US hotels only)

Guest Room Mobility Accessible Features:

  • Accessible doors and doorways (at least 32-inches of clear width passage)
  • Accessible room controls (e.g. HVAC and lighting)
  • Accessible clear floor space
More Amenities
More Amenities

Nearby Attractions


  • 3.00 mile(s) from Downtown Waynesville, shop and dine in Historic Downtown Waynesville. Many specialty and boutique shops. Wonderful one of a kind restaurants, several which are farm to table and many which use locally grown produce when available. Stop in at one of the local artist studio's and see work in progress or just stroll the tree lined street and enjoy the strategically placed benches and people watch. Street dances in summer, Art after Dark year round, along with wonderful festivals. There is always something for everyone.
  • 5.00 mile(s) from Blue Ridge Parkway, (Balsam Gap) If sightseeing is your thing you can't miss a drive on the Blue Ridge Parkway. Several miles of breathtaking scenery. Don't miss the Masonic Monument with a stone from every state, Water Rock Knob Overlook where eagles soar and four states can be seen, fantastic foliage any time, just to mention a few things you will see.
  • 30.00 mile(s) from Great Smoky Mountains, One of the great National Parks preservered for our enjoyment. There is no entry fee. There are 2 restored settlements in the park; Cades Cove and Cataloochee Valley. The Smokies offer wildflowers, flowering trees, colorful fall foliage, mountain vistas. Thereare abundant opportunities for hiking, biking and camping.
  • 30.00 mile(s) from Biltmore House, Biltmore began in 1895 as a retreat for George Vanderbilt, his family and friends and continues today as a testament to his descendants' stewardship and his legacy of hospitality. A visit to the estate includes the 250 room house, historic gardens and America's most visited winery.
  • 26.00 mile(s) from Cherokee, Home of the Cherokee, where the Trail of Tears started. Visit the hands on Museum of the Cherokee Indian,Sequoyah Birthplace Museum, Qualla Arts and Craft Mutual with wonderful authentic creations. Visit Oconaluftee Indian Village and see demonstrations on making pottery, baskets, canoes,bead work and more.In the evening see the outdoor drama Unto These Hills, which tells the tale of the Trail of Tears.


  • 0.10 mile(s) from Huddle House, bar/lounge, American, open for: breakfast, lunch, dinner, open 24-hours
  • 0.20 mile(s) from Clyde's Restaurant, bar/lounge, American, open for: breakfast, lunch, dinner, home cooking.
  • 0.10 mile(s) from Subway®, deli, American, open for: lunch, dinner
  • 0.20 mile(s) from Hardee's, fast food, American, open for: breakfast, lunch, dinner
  • 0.30 mile(s) from Pasquale's, full service, Italian, open for: lunch, dinner, wonderful Italian and Mediterranean food. A lighter side menu for the not so hungry, best salad, bread sticks and dipping sauce in the county. Pizza made to order and baked in their brick oven. Full service bar with many of the local micro brewed beers.
  • 0.30 mile(s) from Ganko Express, fast food, Japanese, open for: lunch, dinner
  • 0.75 mile(s) from Cork & Cleaver, bar/lounge, American, open for: dinner, simple upscale southern cuisine, natural, steaks, fresh seafood, extensive wine list.
  • 0.75 mile(s) from Tap Room Sports Bar & Grill, bar/lounge, American, open for: lunch, dinner, casual setting and good food.
  • 2.00 mile(s) from Bogart's Restaurant & Tavern, bar/lounge, American, open for: lunch, dinner, can't beat it. Always busy, great steaks, local trout.
  • .5 mile(s) from El Pobre Mexican Restaurant, bar/lounge, Mexican, open for: lunch, dinner, authentic Mexican food, senior and childrens menu.
  • 3.50 mile(s) from City Bakery, cafe, American, open for: breakfast, lunch, Organic baked goods, specialty item, made to order items, Artisan breads. Absolutley wonderful!
  • 2.00 mile(s) from Patio Bistro and Coffee Shop, cafe, American, open for: lunch, Delicious wraps and fresh made salads.
  • 3.50 mile(s) from The Chef's Table, full service, Continental, open for: dinner
  • 3.50 mile(s) from Frog Leap Public House, full service, American, open for: lunch, dinner, Southern with an upbeat twist.
  • 2.00 mile(s) from Bourbon Barrel Beef & Ale, full service, American, open for: lunch, dinner
  • 4.00 mile(s) from Sweet Onion, full service, American, open for: lunch, dinner, Glorified Southern. Wonderful biscuits, local trout, chicken fried steak, mac & cheese, scalloped potatos just to name a few of the home cooked upscale choices.
  • 4.00 mile(s) from Thai Spice & Sushi Bar, cafe, Thai, open for: lunch, dinner, Absolutley marvelous selection of appetizers and entrees. Your choice as to the degree of spiceyness. All dishes have vegetarian option.


  • 18.00 mile(s) from Western Carolina University
  • 30.00 mile(s) from University of North Carolina
  • 6.5 mile(s) from Haywood Community College
  • 14.00 mile(s) from Southwestern Community College

Nearby Cities

  • 7.00 mile(s) from Maggie Valley
  • 20.00 mile(s) from Dillsboro
  • 30.00 mile(s) from Cherokee Indian Reservation
  • 35.00 mile(s) from Asheville
  • 35.00 mile(s) from Bryson City
  • 70.00 mile(s) from Gatlinberg
  • 74.00 mile(s) from Pigeon Forge


  • 5.00 mile(s) from Fishing, Whether you enjoy fly fishing or relaxing in a boat in the middle of a lake the choice is yours. Find a spot or use a professional guide, the opportunities are limitless.
  • 6.00 mile(s) from Horseback Riding, Several places are available to rent horses. You may go riding for an hour or the day, its up to how adventurous you are!
  • 15.00 mile(s) from the Cataloochee Ski Area, Downhill skiing, snowboarding and snow tubing are minutes away in Maggie Valley.
  • 30.00 mile(s) from whitewater rafting, Several professional rafting companies are available to choose from. A gentle float down the river for the less adventurous to class III, VI & V rapids. Go for a short trip to all day. ENJOY
  • 26.00 mile(s) from Harrah's Cherokee Casino, Casino on the Cherokee Indian Reservation.
  • 5.00 mile(s) from Hiking, Trails everywhere from easy to strenuos. Trailheads on the Blue Ridge Parkway, in the Great Smoky Mountains National Park, around Lake Junaluska or the Pisgah Nation Forest. Opportunities are wide open.
  • 5.00 mile(s) from Sight Seeing, Ride the Parkway, go into the National Park, go down a local two lane road are just a few of the suggestions. For motorcycle riders spend the day on the Tail of the Dragon.


  • 38.00 mile(s) from the Asheville Regional Airport