The Mt. Hood Oregon Resort, BW Premier Collection is located one hour above Portland, Oregon and nestled in the Salmon River Valley within the Mt. Hood National Forest.
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The Resort features 157 deluxe accommodations in a mountain ambiance. Our rooms are spacious with modern decor. The golf course features a 27-hole course that was first designed in 1928 and is to be named as Oregon’s first golf resort. The Resort’s Nature Concierge provides personalized service to every guest or group who wishes to maximize their recreational experience and adventuresome spirit on Resort grounds or throughout the Mt. Hood region. The Resort also operates a boutique spa with treatments of massages, facials, body exfoliations, body wraps, manicures and pedicures.
The property features two full-service dining experiences. The first is our golf course pub, Mallards Cafe & Pub, which offers stunning mountain views directly from the bar. Our fine dining outlet, Altitude, offers a formal dining environment with a more sophisticated menu. Being able to cater and host events make us a perfect conference center choice with over 15,000 square feet of indoor space/25,000 square feet of outdoor space. With the capacity we may host it definitely transforms us into a romantic wedding venue and have catered many conferences & meetings.
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Pets allowed based on the availability of pet friendly rooms. Up to 2 dogs per room with an 80 pound weight limit. Additional pet types (cats, birds, etc) may be accepted at the hotel’s discretion. Pet rate is $25 per day with a $100 per week maximum. A refundable cleaning & damage deposit of $50 is required upon check-in. If damage occurs or excessive cleaning is needed, the deposit can become non-refundable and the hotel may charge additionally to cover the costs of repair/cleaning.
This ranks as one of our worst hotel stays and we travel a lot! I should have paid attention to the previous reviews as we had many of the same issues.
1. Pull out bed had dirt and hair in the...
No pool towels available. I asked for more, but never showed up. Only two towels in room and I also asked for more, but they were never delivered. No robes in room (as advertised), but got them...
Portland, Oregon on 14-Jan-2019
We only stayed one night and didn't do much besides sleep. The reception area was well appointed and check-in went smoothly. They had a room ready for us early and were happy to accommodate our early...
Seattle, Washington on 14-Jan-2019
Great staff and wonderful property! This is the second time we have stayed at this resort and will definitely return. We love to hike at the numerous trails around the area and enjoy the outdoor...
By Kayla K
Newberg, Oregon on 14-Jan-2019
I had booked our room for 6 adults. When we arrived in our room someone had smashed the drywall near the molding of the door near the entryway...drywall was all over the floor. The light fixture had...
Steam room, available to Spa guests only, 10 a.m. - 6 p.m. New saunas installed in 9/2016. Monday - Thursday and 9 a.m. - 7 p.m. Friday & Saturday
Spa, a boutique spa with treatments of massages, facials, body exfoliations, body wraps, manicures and pedicures
Whirlpool is available 9 a.m. - 10 p.m.
Massage services. contact our Spa directly at 503-622-2270 for hours of operation
Exercise facility, free, open from 6 a.m. to 10 p.m.
Weight lifting equipment, at the spa
Stationary bike, at the spa
Treadmill, at the spa
Locker room, in the spa
24-hour front desk
Concierge. Nature Concierge is available
Multilingual staff, English, Spanish, Korean
Guest laundry, 24 hours, fee of $1.00
Laundromat, self-service laundry facilities in each building. Laundry detergent is available for a fee.
Express check out
Late check out, upon availability
Safe deposit box, free
Playground located on the East side of the property near the putt putt course.
Game room, located at our recreation center
Children's activities, Nature Concierge & Recreation Center provides many indoor/outdoor activities along with equipment available.
Cable or satellite television
Free wireless internet available in public areas; Free in-room wireless internet access; Free wireless internet access available in public areas and all guest rooms; All guest rooms are hardwired and offer free wireless internet access
Business center, 24 hours, free
Fax services, available at the front desk
Photocopy, nominal fee
Audio/visual equipment and services
Mail services. Guests may provide our address for mailing purposes while they are staying at the resort.
Wedding services. We provide wedding planning, catering & officiant services along with venue spaces.
Convenience store/Sundry, Riverstone Gift Shop is available on-site
Coffee shop, complimentary coffee is available in the main lobby
Golf, 24 Hole Golf Course with Golf Pro Shop
Soccer, complimentary ball rental are available at Recreation Center
Table tennis/ping pong
Football, complimentary ball rental are available at Recreation Center
Hearing impaired services
Elevator, wheelchair accessible, at main lobby conference area
Parking for the physically challenged, 24 hours, self-parking, fee of $15 is included in the daily resort fee
Gift shop or newsstand, Riverstone Gift Shop
Paid parking, 24 hours, self-parking, fee of $15 is included in the daily resort fee
Higher rates may apply for holidays/special events
Nature Concierge & Recreation Center provides on-site activities
Cable or satellite television, CNN® or other 24 hours news station
AM/FM alarm clock
AM/FM radio stereo
Iron, ironing board
Desk/work area, electrical outlet at desk level
Complimentary high-speed wireless Internet access available; all guest rooms are hardwired
Two line phone available
Free local calls under 30 minutes
Room service, from 7:00 a.m. to 10:00 p.m.
Wake-up calls Please call the desk to request.
Adjoining rooms available
Fireplace available. Our Fireside Studio provides a spacious room with a fireplace
Mountain view, available from our suites. All guest rooms have forestry views.