West Springfield MA hotels | BEST WESTERN Springfield West Inn | Eastern States Exposition


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1  Adults
0  Children
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429 Riverdale Street
West Springfield, Massachusetts 01089-4625
United States


3:00 P.M. EST

Toll Free Reservations (US & Canada Only)

Worldwide Numbers


11:00 A.M. EST

Hotel Direct Number



Hotel Overview

When the Eastern State Exposition is calling, nothing beats a stay at this quiet West Springfield, MA hotel where every guest is treated like a VIP.

Duck into the Basketball Hall of Fame for some much-needed fan-faring. Head over to the nearby Six Flags® of New England for thrills, rides, and some of the best shopping and dining around.

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No matter what brings you to this part of New England, from an event at MassMutual Center® to a quiet and romantic getaway, staying at the cozy West Springfield, MA hotel is a must.

If you’re searching for hotels in West Springfield MA with easy access from Highway 90 and 91 then our hotel is the perfect choice. Whether heading to a business meeting or a local attraction the Best Western Springfield West Inn is centrally located.

The Connecticut River is to the back of the building, and an ideal backdrop for couples on an intimate vacation. However, the property is also close to the Eastern State Exposition and the Big E, so whether you prefer to stay in or explore, there’s always something happening nearby.

The Bay State Hospital is conveniently close to this West Springfield property, and staff members warmly welcome healthcare workers, medical tourists and visiting loved ones.

Business travelers with Hood Corporation consider this their second home, with each guestroom equipped with all the amenities to make extended stays comfortable. If you’re here for business, be sure to take some time out to discover the joys of nearby Six Flags® New England!

Travelers come from all over to discover this jewel of New England. From the local horse shows to some of the best seafood in the state, start planning your trip by choosing the most accommodating hotel.

Every member of staff is committed to making your stay the best it can be, from the minute you arrive until the speedy and friendly checkout at this West Springfield hotel.

Book your upcoming stay at Best Western Springfield West Inn today! Enjoy your stay.

Hotel Policies

Pet Policy
Pets not accepted.
Very Good
Sleep Quality

Latest Reviews


Traveler Reviews

“ok hotel”
By Denise50210
Boston, Massachusetts on 10-Nov-17

Good service, friendly people, and clean room. Was not thrilled with breakfast. The eggs were pre-made, pre-packaged. Not much to choose from. The hotel is in a very busy area, but close to lots of...

“Rough on the outside but, comfort on the inside”
By fred s
snowtown on 09-Nov-17

The outside parking lot and appearance of the building is rough. On the inside you will find some of the most pleasant people in the industry. The rooms are newly renovated and up to date. The...

“A family emergency and they wouldn't work with me”
By Monique P
Boxford, United States on 28-Oct-17

I stay 30-40 nights per year at Best Western hotels across the country. On night one of my five night stay, I received very bad health news and had to return home. The room was empty for day 2 and 3...

“Great value close to city”
By K5814ZJclairec
Oceanport, New Jersey on 26-Oct-17

This hotel was very close to Springfield which was convenient for going out to dinner. We thought West Springfield was going to be a bad area but we felt very safe in the hotel. Also, the amenities...

“Pretty average but clean”
By Monkey12014
Newton, Massachusetts on 22-Oct-17

Very generic--lousy breakfast, not enough blankets in room, coffee maker in room did not work but it was all quite clean. The location is easy to reach but on a main street so there is some noise...


Hotel Amenities


  • 100% smoke-free hotel
  • Complimentary continental breakfast
  • Complimentary breakfast
  • Outdoor pool Seasonal (June thru August)
  • Exercise facility, 24 hour, free
  • Weight lifting equipment
  • Treadmill
  • Elevator, wheelchair accessible
  • Interior corridors
  • 24-hour front desk
  • Multilingual staff, Spanish and Hindi
  • Guest laundry, available 24-hours for a $1.50 fee
  • Laundromat
  • Express check out
  • Cable or satellite television
  • Free wireless internet access available in public areas and all guest rooms
  • Business center, 24 hours, free
  • Fax services Send up to 5 pages no charge after 5 pages $.50 per page. Sorry no international.
  • Fax machine
  • Computer available
  • Photocopy, nominal fee
  • Photocopy machine
  • Mail services
  • Air-conditioning, in public areas
  • Parking for the physically challenged, 24 hours, free
  • Ice/vending machines
  • Free parking, 24 hours
  • Higher rates may apply for holidays/special events
More Amenities


  • Cable or satellite television, Cable T.V.
  • AM/FM alarm clock
  • AM/FM radio stereo Clock Radio in all rooms.
  • Coffee/tea maker
  • Microwave available in king rooms only
  • Refrigerator
  • Hairdryer
  • Iron, ironing board
  • Desk/work area
  • Voice mail
  • Free local calls under 30 minutes
  • Wake-up calls
  • Turndown service
  • Adjoining rooms available

Rooms for the Physically Challenged: 3

  • Physically challenged rooms/facilities available 3 rooms with 1 queen bed
  • Rails in bathroom
  • Wheelchair accessible available
  • Closed-caption TV
  • Raised toilet with grab bars available
  • Safety bar in shower available
  • Extra wide doors in bathrooms
  • Property meets ADA of 1990 (US hotels only)
More Amenities
More Amenities

Nearby Attractions