Because We CareSM - Our COVID-19 Response and Policies

Cleaning Standards

Industry-Leading Cleaning Standards

Modified Breakfast

Modified Breakfast service & selections to start your day (varies by hotel)

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Elite Members retain status through January 31, 2022

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Please Be Advised:  Familiarize yourself with local regulations and travel restrictions that may impact your ability to stay at this hotel. Please contact the hotel if you have any questions.

3330 Silas Creek Pkwy
Winston Salem, North Carolina 27103-3014
United States


Toll Free Reservations (US & Canada Only)

Worldwide Numbers

Hotel Direct Number


3:00 P.M. EST


11:00 A.M. EST



Hotel Overview

TripAdvisor Certificate of Excellence Badge
TripAdvisor Travelers Choice Award

The Best Western Plus Hanes Mall Hotel is designed with travelers in mind.

Conveniently located between Business Route 40 and Interstate 40 on Silas Creek Parkway, we are easy to find! The Hanes Mall and Novant® Health Forsyth Medical Center are both just outside our door.

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The beautifully appointed guest rooms of the Best Western Plus Hanes Mall Hotel feature a contemporary decor with free Wi-Fi, cable television, microwave and refrigerator. Overnight guests are welcome to enjoy a complimentary hot breakfast buffet with sausage, eggs, waffles and more! Guests at this Winston-Salem hotel are also invited to take advantage of our fitness room, business center and seasonal outdoor pool.

If you are in town on business, the 1200 square foot meeting room is perfect for professional events.


AAA Housekeeping


Hotel Policies

Pet Policy
Pets not accepted


Hotel location and the surrounding area

Hotel Reviews


Sleep Quality

Hotel Amenities


  • Exercise facilities
  • Wireless internet connection in public areas
  • 100% smoke-free hotel
  • Complimentary breakfast
  • Complimentary full breakfast
  • Outdoor pool
  • Exercise facility, complimentary, open from 6:00 a.m. to 11:00 p.m. free weights, limited exercise equipment, cardio vascular equipment
  • Weight lifting equipment
  • Universal gym
  • Stair stepper
  • Stationary bike
  • Treadmill
  • Interior corridor
  • 24-hour front desk
  • Multilingual staff, English, Spanish and Hindi
  • Laundromat
  • Dry cleaning
  • Cable or satellite television
  • Free wireless Internet access available in public areas and all guest rooms
  • Business center, 24-hours, complimentary
  • Printer available
  • Fax services, available from the front desk
  • Fax machine
  • Computer available
  • Photocopy machine
  • Dataports
  • Meeting facilities, 1250 square foot room which may be divided in half
  • Banquet facilities
  • Conference facilities
  • Convenience store/Sundry
  • Air-conditioning
  • Physically challenged facilities
  • Elevator, wheelchair accessible
  • Parking for the physically challenged, limited availability, complimentary, 24-hours
  • Ice/vending machines
  • Free parking, 24-hours
  • Outdoor parking, 24-hours
  • Truck/RV parking, 24-hours
  • Higher rates may apply for holidays/special events
  • Complimentary newspaper available in the lobby
More Amenities


  • Cable or satellite television, CNN® or other 24-hour news station, color, remote control
  • In-room movies, through the cable system
  • AM/FM alarm clock
  • Microwave
  • Mini-refrigerator
  • Hairdryer
  • Iron, ironing board
  • Desk/work area, electrical outlet at desk level
  • Voice mail
  • Free local calls under 30 minutes
  • Air-conditioning
  • Wake-up calls
  • Adjoining rooms available
  • Crib, available
  • Rollaway bed available

Rooms for the Physically Challenged: 4

  • Physically challenged rooms/facilities available
  • Bathtub seat available
  • Rails in bathroom available
  • Television amplifier
  • Wheelchair accessible available
  • Closed-caption TV
  • Raised toilet with grab bars available
  • Visual alarm
  • Safety bar in shower available
  • Walk-in shower available
  • Emergency alerting lighting
  • Extra wide doors in bathrooms
  • Lowered vanity areas
  • Access ramps
  • Property meets ADA of 1990 (US hotels only)
More Amenities
More Amenities

Nearby Attractions


  • 0.50 mile(s) from Adventure Landing®, family fun center
  • 5.00 mile(s) from Old Salem, historic district featuring the Monrovian Lifestyle
  • 5.00 mile(s) from Milton Rhodes Art Center, performing arts center
  • 11.00 mile(s) from SciWorks, interactive science museum
  • 15.00 mile(s) from Korner's Folly, historic house with unique architecture


  • 0.15 mile(s) from Genghis Grill®, full service, Chinese, open for: lunch, dinner
  • 0.15 mile(s) from Tripps Restaurant, full service, Steak House, open for: lunch, dinner
  • 0.15 mile(s) from Elizabeth's Italian Restaurant, full service, Italian, open for: lunch, dinner
  • 0.25 mile(s) from The Carriage House Restaurant, full service, American, open for: lunch, dinner
  • 0.25 mile(s) from Monterrey Restaurante Mexicano, full service, Mexican, open for: lunch, dinner
  • 0.25 mile(s) from Kanpai Japanese Steak and Seafood House, full service, Japanese, open for: lunch, dinner

Nearby Cities

  • 22.00 mile(s) from High Point
  • 34.00 mile(s) from Greensboro
  • 41.00 mile(s) from Statesville
  • 79.00 mile(s) from Charlotte
  • 108 mile(s) from Raleigh
  • 142 mile(s) from Asheville


  • 6.00 mile(s) from Winston-Salem Entertainment-Sports Complex, indoor sports and entertainment complex
  • 6.00 mile(s) from BB&T Ballpark, outdoor minor league baseball stadium
  • 7.50 mile(s) from Bowman Gray Stadium, outdoor baseball, concerts and events facility
  • 9.00 mile(s) from Wake Forest University, sports facility
  • 11.00 mile(s) from BB&T Soccer Complex, outdoor soccer fields


  • 0.10 mile(s) from Hanes Mall, large indoor shopping mall
  • 5.00 mile(s) from Reynolda Village, outdoor shopping mall
  • 0.10 mile(s) from City Center, downtown shopping mall


  • 22.00 mile(s) from Piedmont Triad International Airport
  • 85.00 mile(s) from Charlotte Douglas International Airport
  • 8.50 mile(s) from Smith Reynolds Airport
  • 5.00 mile(s) from Greyhound
  • 21.00 mile(s) from Amtrak in High Point
  • 0.10 mile(s) from Winston-Salem