Click or press the down arrow to select a date
ROOM 1
1  Adults
0  Children
icon of map and pin for directions
North of Dayong Park, Ziwu Westroad
Zhangjiajie, 427000
China

CHECK-IN

2:00 P.M. CST

Toll Free Reservations (US & Canada Only)

Worldwide Numbers

CHECK-OUT

12:00 P.M. CST

Hotel Direct Number

CURRENCY

YUAN RENMINBIS (CNY)

Hotel Overview

The Best Western Plus® Grand Hotel Zhangjiajie, located in the Yongding District, Zhangjiajie, is embraced by the Lishui River in the front and close to Da Yong Park, the largest city park. From the window, you can enjoy Tianmen Mountain, one of the 5-A level scenic spots. It lies in the center of the administration, business, economy and culture of Zhangjiajie, so the transportation is very convenient, only about a ten minute drive from the train station and the Lotus Airport. The hotel is of a gigantic scale, covering a total area of 20,000 square meters, with 150 deluxe rooms. All equipped with luxury shower rooms, free broadband Internet access and Wi-Fi, plus free domestic and international calls. It has complete supporting facilities including multi-function halls, conference rooms of different sizes, banquet halls, Chinese and Western restaurants, pedicures, preventive health service, chess and card rooms, etc. The hotel is luxury and upmarket, with a magnificent and gorgeous decoration style, which is designed according to the standards of a 5-Star hotel. It combines sightseeing and leisure vacation with business. With the aim of Best Western, Best Service, it follows the international advanced management and service idea, sincerely services for the elite and shows their dignity and luxury. Enjoy your stay!

Hotel Policies

Pet Policy
Pets not accepted
TripAdvisor
TRAVELER RATING
 
 
51 REVIEWS
Excellent
13
Very Good
25
Average
9
Poor
3
Terrible
1
CATEGORIES
Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Latest Reviews

TripAdvisor

Traveler Reviews

“Inexpensive but disappointing”
By AndrewM_8
North Carolina on 10-Nov-17

We were disappointed with the Best Western Zhangjiajie. First, we requested a non-smoking room some time before the trip; not only had they assigned all [if they actually have any] by the time we...

READ FULL REVIEW
“ A comfortable hotel stay ”
By Fiona c
on 05-Nov-17

We stayed in during tour trip to ZhangJiaJie.The access to room is bright & the room is clean. The reception place have a nice deco you shall have a visit to look out. They provide wifi in room but...

READ FULL REVIEW
“exceptional value”
By Jim M
on 08-Aug-17

I would recommend this hotel to my friends and I will definitely consider BW hotels each time I travel, The large room utilized a television wall to segregate the sleeping area from a sitting area...

READ FULL REVIEW
“An A-Okay Stay”
By Brian P
Hualien, T'ai-wan, Taiwan on 01-Jul-17

I joined a package tour departing from Taiwan and we stayed in this hotel for two nights. With mishap, the first night's stay was not pleasant as there was some odor filling in the air upon opening...

READ FULL REVIEW
“Great Customer Service”
By TZLondon
London, United Kingdom on 07-Jun-17

We booked this hotel because it looks quite central and it was true. The first full day we went to things that are far from the hotel but on the day we needed to leave we went to Tainmen Mountain...

READ FULL REVIEW

Hotel Amenities

Hotel

  • Wireless internet connection in public areas
  • Secretarial services, available
  • Complimentary breakfast
  • Complimentary full breakfast
  • Cocktail lounge, the Lobby Bar is an excellent leisure place for you to meet your friends or have a break. Service hours are 11:00 a.m. to 10:00 p.m. There is also a lounge on the 25th floor.
  • Interior corridor
  • 24-hour front desk
  • Concierge, 7:00 a.m. to 11:00 p.m., complementary service of delivery in our hotel and left-luggage service.
  • Multilingual staff, English, Chinese and Korean
  • Porterage/bell services, available 7:00 a.m. to 11:00 p.m.
  • Foreign currency exchange, located at the cashier desk in the lobby. We will also provide the service of exchanging foreign currency for twenty-four hours.
  • Guest laundry, washing and pressing service. The Room Attendant comes to collect the washing bag before 10:00 a.m. every day and send it back the next day for a nominal fee. However, if a guest would like it back later the same day the service can be provided within four hours for an extra nominal fee of 50 percent more.
  • Dry cleaning, nominal fee, returned the next day. If guest would like it returned within four hours the nominal fee is 50 percent more.
  • Express check in
  • Express check out
  • Late check out
  • Kiosk
  • Safe deposit box, though each room is fitted with a safety deposit box it is recommended that your valuable belongings are kept in the lobby safety deposit box which is available 24-hours for your service.
  • Shoe shine, provided by the housekeeping staff
  • Cable or satellite television
  • Airline ticket desk, open 8:00 a.m. to 10:00 p.m.
  • Free wireless Internet available in public areas; free in-room wireless Internet access; free wireless Internet access available in public areas and all guest rooms; all guest rooms are hardwired and offer free wireless Internet access; all guest rooms are hardwired for Internet access
  • Business center, for a nominal fee, open 8:00 a.m. to 10:00 p.m., staffed, technical concierge available, personal computer provided by HP®
  • Printer available
  • Computer rental
  • Fax services
  • Fax machine
  • Computer available
  • Computer modem hookups
  • Photocopy, nominal fee
  • Photocopy services
  • Photocopy machine
  • Audio/visual equipment, and services available in the meeting rooms
  • Dataports
  • Video conferencing
  • Wedding services, arrange the room, place, and restaurant
  • Meeting facilities, located on the fourth floor, available for a variety of functions. We provide comprehensive planning and conference services.
  • Banquet facilities, service provided by the hotel's professional staff. The multi-function Haina Room comes equipped with the most advanced audio-visual facilities. Accommodates up to 220 people.
  • Conference facilities, service provided by the hotel's professional staff. The multi-function Haina Room comes equipped with the most advanced audio-visual facilities. Accommodates up to 220 people.
  • Catering
  • Equipment rental
  • Convenience store/Sundry, on the second floor
  • Air-conditioning
  • Physically challenged services, hotel can arrange for a taxi, help with purchasing goods or renting a wheelchair.
  • Elevator, wheelchair accessible
  • Airport car 24 hours based on prior reservations being made and informing the hotel four hours in advance
  • Gift shop or newsstand, gift shop on the second floor
  • Free parking, 24-hour
  • Outdoor parking
  • Truck/RV parking, complimentary 24-hours
  • Higher rates may apply for holidays/special events
  • The hotel has an always-on power supply beside the front desk for guest convenience.
  • Card room, located on the fourth floor with brand-name automatic four shuffling machine in an elegant environment with excellent service. It allows you to map out a strategy of doubling in confidence.
  • Translation services, available
  • Telephone messaging service, so you won't lose touch with visitors while you are out on business.
  • Grocery shopping service, available
  • Storage space, complimentary
More Amenities

Room

  • Cable or satellite television, color, remote control, CNN® or other 24-hour news station
  • AM/FM alarm clock
  • Coffee/tea maker
  • Hairdryer
  • Iron, ironing board available, nominal fee, dial 6633 for assistance
  • Desk/work area, electrical outlet at the desk
  • Dataports, all rooms, wireless, complimentary
  • High-speed Internet access
  • Direct dial telephone
  • Mini-bar
  • Bathrobe
  • Room service, 24 hours
  • Air-conditioning
  • Complimentary newspaper available
  • Complimentary newspaper
  • Trouser press
  • In-room safe
  • Bathroom phone available, only in the deluxe executive suite room and the superior executive suite room
  • Wake-up calls, dial 6666
  • Turndown service
  • Easy chair
  • Sofabed
  • Crib, available
  • Mountain view, available
  • Park view and river view rooms may be available
  • The room entrance has a power switch, please insert the room card into the electric box to turn on the power.
  • The small refrigerator has uninterrupted power.
  • Towels, disposable items are complimentary.
  • Fanner available for a nominal fee by dialing 6633
  • Hangers available for a nominal fee by dialing 6633
  • Socket outlets for a nominal fee by dialing 6633
  • Chargers for a nominal fee by dialing 6633
  • Rollaway, available

Non-smoking Rooms: 75

  • Wheelchair accessible
  • Raised toilet, available
  • Walk-in shower
  • Emergency alerting lighting
  • Access ramps
More Amenities
More Amenities

Nearby Attractions