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Customer Service

Best Western® Customer Care

Best Western is dedicated to providing you with the best possible travel experience. We operate in an industry built on trust and guest satisfaction. This can only be achieved through communication and experienced support.

Contact Us

I need help making, changing or cancelling a reservation

Contact Us By Phone

1-800 780-7234

Open 24-hours a day, 7 days a week

Outside North America? Make reservations and request further assistance through these numbers. 

I need to speak to Customer Care

Contact Us By Phone

1-800 528-1238

Hours of Operation:

Monday through Friday – 7 a.m. to 8 p.m MST

Saturday and Sunday – 8:30 a.m. to 5 p.m. MST

Contact Us By Email

Self-Service Center

Best Western Happy Customers

Frequently Asked Questions

Find solutions to the most common questions here. 

Best Western Rewards®

Best Western Rewards Customer Service Center

Rewards Members get V.I.P. support and their own phone number. 

Best Western Rewards Frequently Asked Questions

Have a question?
Read our FAQs and get answers. 

Best Western Missing Points Form

Are you missing points from your account?
We can help!

Reset Password

Forgot your password?  Select the link below to
have your password reset.

Best Western Rewards Terms and Conditions

Terms and Conditions of the
Best Western Rewards Program.

Corporate Office


Best Western International, Inc. 
6201 N. 24th Parkway 
Phoenix, AZ 85016