Contact Us
We’re here whenever you need to reach us. Contact us to make your reservation by phone, comment on your recent stay or receive answers to your questions about Best Western®.
Reservations
To book a reservation, explore our hotels online, or call to speak with a reservation agent at the number listed below.
Australia: 131 779
New Zealand: 0800 237 893
To book hotel in another location around the world:
View Worldwide phone reservations
Enquiries
Reservations & Hotel Information: apcdesk@bestwestern.com
Customer Service Requests and Feedback: au.customerservice@bestwestern.com
Best Western Rewards®
Customer Service
For all cardholder enquiries including application enquiries, point balances, redemptions, statements, lost cards and change of details.
Seven days: 9 am – 4pm (AEST)
Australia: 1800 222 422
New Zealand: 0800 700 499
email
au.customerservice@bestwestern.com
Postal Address:
PO Box 1987, North Sydney, NSW 2059 Australia
We Value Your Opinion
We would sincerely appreciate you taking a few minutes to share your comments about your experience with us. Please take our short survey and receive 250 Best Western Rewards points. bwfeedback.com
Best Western Australasia Head Office
Street Address: Level 11, 213 Miller St, North Sydney, NSW 2060 Australia
Postal Address: PO Box 1987, North Sydney, NSW 2059 Australia
Phone: +61 2 8913 3300
Fax: +612 8572 9998
Brand Membership and Hotel Development Enquiries
Find out more about becoming a Best Western member hotel on our hotel membership site or email at: au.customerservice@bestwestern.com
Contact your local Sales Manager
Best Western Australasia has a team dedicated to working with travel professionals and our corporate clients, to ensure you make the most of your Best Western account.
Phone: +61 2 8913 3300
Email: au.sales@bestwestern.com