Contact Us

We’re here whenever you need to reach us. Contact us to make your reservation by phone, comment on your recent stay or receive answers to your questions about Best Western®.

Smiling Customer Service Agent


To book a hotel, or speak with a customer service agent please call the number listed below. 

Contact Us By Phone

Call Toll Free In the Following Countries

Indonesia:  001 803 442 766
Japan:  1 800 937 8376 
Malaysia:  1 800 889639
Philippines:  1800 144 10844
Thailand:  001 800 0013 1779

Calling from outside Asia? 
Locate your Global Reservations Center

Best Western Rewards®

I have questions concerning my Best Western Rewards account.

Best Western Missing Points Form

Are you missing points from your account? We can help!

Reset Password

Forgot your password?
Select the button below to have your password reset.

Best Western Rewards FAQs

Best Western Rewards Frequently Asked Questions

Best Western Rewards Terms and Conditions

Terms and Conditions of the Best Western Rewards Program

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We Value Your Opinion
We would sincerely appreciate you taking a few minutes to share your comments about your experience with us. Please take our short survey and receive 250 Best Western Rewards points.

Best Western® Hotels & Resorts

Unit 5A-2, 5th FL, Gaysorn Place Office Building 999 Ploenchit Road, Lumpini, Phatumwan, Bangkok, Thailand
Phone: (66 2)-656-1260

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Hotel Developers

Hotel Development Enquiries

Find out more about becoming a Best Western® member hotel on our local Hotel Developer site. 

conference room

Meeting and Conference Enquiries

Many of our hotels have excellent Meeting and Conference facilities.

Simply contact our Sales Team or provide the information through our special groups website for more information.

team of sales agents

Local Sales Team
Best Western has a team dedicated to working with travel professionals and our corporate clients to ensure you make the most of your Best Western account.